
Biography
Before entering the field of human resource development, Al
Strauss had over 15 years of software expertise ranging from
programming to software process improvement. Combined with his background in
process improvement and organizational effectiveness, he has unique insights
regarding technology implementations and recognizes that every major technology
change needs an accompanying culture change to be successful.
Al holds a Masters of Arts degree in Human
Resource Development with a concentration in Organization Development from the
University of St. Thomas where he studied under Peter Vaill, one of the
world’s leading experts on organizational behavior. Al also has a Bachelor
of Science degree in Business Administration with a minor in Economics from
Minnesota State University, Mankato.
As part of his graduate studies, Al served as the
Ethical Leadership/Culture Change Intern for the Center for Ethical Business
Cultures, where he identified numerous training and methodologies that can help
organizations build a positive ethical environment.
Long active in the performance improvement community, Al has served as president of the Performance Improvement Network, an
organization that he founded, and as a Senior Examiner for the 1997 Minnesota
Quality Award. He also belongs to the Minnesota Organization Development Network
where he serves on the Board of Directors.
Early
in Al's career, he showed initiative by
identifying over $300,000 in annual
savings for his client through improved purchasing processes although he worked
in a technical capacity. Later, while working for a legal publisher, a computer program
he authored ran 18 a day. Every legal decision published by the company passed
through Al's work.
Al
then went to work for a medium-sized company, Dataserv, where he began to blossom. He was able to work
directly with his internal customers for the first time and use his analytical skills to its
fullest capabilities. In addition to being promoted, Al was nominated for Dataserv's Reach for Excellence award.
Furthermore, his creativity and critical
thinking was recognized when he became one of only seven employees nationwide to be
selected for Dataserv's Future Think Tank.
Over
the course of time, Al realized that corporate culture's impact was not being
recognized or strategically used to advance companies, hindering growth
opportunities. Parlaying his computer background as a great teacher of processes
and interrelationships, he shifted his career away from technology to human
resource development. While consulting for The Registry, Inc., he became that
company's first employee to be officially recognized for providing
outstanding customer service. He created a 500-page process map for a client and
led numerous improvement opportunities along the way. Al also initiated a
software testing practice for another client, defining the process and
role-modeling the behaviors necessary to succeed. He also mentored this client's
employees, providing sustainability to the practice.
As
Al shifted his career, he worked hard to develop the skills he knew he would
need to be successful. For example, working in technology did not provide him
with opportunities for public speaking or delivering presentations so Al joined Toastmasters International and has since become a frequent speaker at
conferences. Al has also studied performance improvement and human resource development
through reading books, volunteer activities and speaking to many
of the field's leaders as well as pursuing his graduate degree.
In his spare time, Al enjoys listening to music
(especially jazz), playing hockey, theater, watching movies and being with good friends.
He resides in Bloomington, Minnesota.
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